What is a chat bot?
A chatbot is a digital assistant that communicates with people using text. It is a program that can be integrated with a website, application or instant messenger to facilitate the transfer of information between the creator of the bot (normally a business) and the user (normally a customer).
Why use a chatbot?
Chatbots automate many of the often tedious, routine tasks that normally need to be handled by a person. For example, when someone wants to enquire about a product, normally there would need to be a person answering all of their questions. A chatbot can be programmed to answer these questions for you, so you have more time to focus on things that cannot be automated.
Our bots give you full control
Our chatbots can be used on your Facebook page, your website or application. Their basic functionality includes:
- Welcome new users
- Send content
- Schedule posts
- Set up auto-responses (including text, pictures and menus) and more
Facebook Messenger Compatibility
Did you know that chatbots can be connected to your business Facebook page? We can integrate your chat bot into your page to connect with your customers right as they visit your Facebook page. This eliminates the need to have someone monitoring your Facebook page at all times, which means you can connect to your customers as soon as they interact.